You can find answers to almost all questions and solutions to most problems in the "FAQ" section.
Please review this section.
Support
In your letter, please describe the problem in as much detail as possible:
1. What device is the problem on?
2. What country are you in?
3. What does the problem look like? It's best to attach a screenshot or video.
4. Any other information that will help us learn as much as possible about the problem.
Support responds within 24 hours, however, in some cases, the waiting period may be longer. Please do not repeat messages.
Support
Unfortunately, support is unavailable at the moment.
You are protected by Red Shield VPN
Installation and use
1. Install and run the Red Shield VPN application. Enter your e-mail and password for registration, or log in with your account if you have already registered in Red Shield VPN.
2. If the service is not paid, then click “Subscribe Now” to pay for the service.After payment, click on the connection button.
3. If the connection is successful, the status will change to “Connected”.To disconnect, press the button in the middle.